{"id":7228,"date":"2023-11-17T09:14:52","date_gmt":"2023-11-17T09:14:52","guid":{"rendered":"https:\/\/www.wrapsodyeco.com\/en\/?page_id=7228"},"modified":"2023-11-17T09:44:39","modified_gmt":"2023-11-17T09:44:39","slug":"supportzoom","status":"publish","type":"page","link":"https:\/\/www.wrapsodyeco.com\/en\/supportzoom\/","title":{"rendered":"supportZoom"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7228\" class=\"elementor elementor-7228\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-32a8d25 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"32a8d25\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b540186 exad-glass-effect-no exad-sticky-section-no\" data-id=\"b540186\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-05077c6 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"05077c6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wrapsody eCo for Zoom Support Documentation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e77abde elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"e77abde\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f682be5 exad-glass-effect-no exad-sticky-section-no\" data-id=\"f682be5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44d076d exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"44d076d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Congratulations on installing Wrapsody eCo for Zoom! We&#8217;re here to support you every step of the way.&lt;br&gt;The intent of this documentation is to answer basic questions on the installation and how to use Wrapsody eCo for Zoom. If you have any questions, please contact us at the address provided during your onboarding. You will receive an answer from them within two business days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74f6b81 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"74f6b81\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Installation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3e00ee exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"a3e00ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Wrapsody eCo is a web-based service allowing users to use most functions without installing the Wrapsody eCo application for PC on your PC. The user can sign up for Wrapsody eCo through an email invitation and use shared files in accordance with the type of permissions granted; the user is required to install the Wrapsody eCo application for PC to download the file and synchronize updates with the server.<\/p><p>When the Login window appears, click the Learn More page to install the Wrapsody eCo application for PC on your PC. If you have received the invitation email, click on a download link (32 bit\/64 bit) that matches your operating system. Before starting the installation, make sure that the Wrapsody eCo server is connected to the network and you have logged into Windows as an administrator.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4939e53 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"4939e53\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Registering a Wrapsody eCo URL<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dee1356 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"dee1356\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You have to register your organization&#8217;s Wrapsody eCo URL when you use the client for the first time. Follow the procedures below to register the address:<\/p><p>1. Right-click in the system tray and select Register Wrapsody eCo URL on the menu or double-click the document you have downloaded from Wrapsody eCo.<\/p><p>2. When the Login window appears, enter the Wrapsody eCo URL in the Server URL box. If you are a user of an organization that uses Wrapsody eCo, you need to register your organization&#8217;s Wrapsody eCo URL of the organization first and continue to register the Wrapsody eCo URL of the collaborator.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a2f5b6 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"6a2f5b6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Linking Zoom account<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8f81a6 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"f8f81a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. Click the user name on the upper right corner of the screen next to the profile icon.<\/p><p>2. Click the <b>Connect Zoom account.<\/b><\/p><p>3. Click <strong>OK <\/strong>when the pop-up dialog appears to agree to connect your Zoom account.<\/p><p>4. Enter your Zoom ID and password, check the <strong>I am not a robot <\/strong>checkbox, and click <strong>login<\/strong><\/p><p>5. Click <strong>Approve <\/strong>to confirm the access to your Zoom account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fcb296 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"8fcb296\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Uninstall<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d93835c exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"d93835c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To uninstall the Wrapsody eCo application for PC from your PC, go to <strong>Control Panel &gt; Programs and Features <\/strong>on the Start menu and double-click or right-click the Wrapsody eCo application for PC and select <strong>Uninstall<\/strong>. When a dialog box asking whether to uninstall the Wrapsody eCo application for PC appears, click <strong>OK <\/strong>Verify that the Wrapsody eCo application for PC is removed from the list.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b0bc0d exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"1b0bc0d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Uninstalling Wrapsody eCo for Zoom - Zoom Marketplace<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a530b7 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"6a530b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. Log in to your Zoom Administrator account and navigate to the Zoom App Marketplace<\/p><p>2. Click <strong>Manage &gt; Installed Apps <\/strong>and select the <strong>Wrapsody eCo Connector\u00a0 <\/strong>app.<\/p><p>If data retention is not indicated as allowed, within 10 minutes of this request, Wrapsody eCo will delete all data about the Zoom Monitored Service. This action cannot be undone.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d54d762 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"d54d762\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Getting Help<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27fe17e exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"27fe17e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you need assistance connecting or configuring the Wrapsody eCo Connector for Zoom with your Zoom Account, we&#8217;re here to help!<\/p><p>Please contact Wrapsody eCo support using the email address you created your Wrapsody eCo account and fill out this form, https:\/\/wrapsodyeco.com\/en\/inquiry. We will reply to you within two business days to answer your question or get additional information from you in order to route your request to the right team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Wrapsody eCo for Zoom Support Documentation Congratulations on installing Wrapsody eCo for Zoom! We&#8217;re here to support you every step of the way.&lt;br&gt;The intent of this documentation is to answer basic questions on the installation and how to use Wrapsody eCo for Zoom. If you have any questions, please contact us at the address provided [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6912,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-7228","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Wrapsody eCo - Secure Collaboration Platform | Fasoo<\/title>\n<meta name=\"description\" content=\"The Easiest and Most Reliable way to Share and Protect Documents,Pictures, Videos, CAD Drawings, and More. 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